Return Policy

return policy


Our return policy states that if customers are not fully satisfied with the original artwork they ordered, they may return the original painting within 7 days.

There is a 15% restocking fee if the original painting is returned (or cost of shipping back to the artist, whichever is lower).


Artwork is typically shipped within five to seven business days. Once an artwork is shipped, please allow three to six more business days. The customer will receive an email with a tracking number so that they can see exactly when the artwork will arrive.

If artwork delivery is required on a tight deadline, please contact Danielle Nelisse directly before placing the order at (619) 379-5518 so that she can arrange expedited shipping. All artwork is triple packaged in custom built art boxes to insure safe delivery. We send art via FedEx, UPS and other common carriers. All artwork is shipped fully insured. Please note, a signature is required for delivery unless you request that your art be delivered without a signature. The buyer assumes responsibility for the art after it has been delivered.


Licensed Interior Designers are asked to contact artist Danielle Nelisse directly to obtain the standard designer discount.